Accessibility Statement

House of Hackney is committed to ensuring that our website services, www.houseofhackney.com (the "Website"), and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. We strive to provide an inclusive and user-friendly experience and are actively working to enhance the accessibility of our Website.

Our Commitment To achieve our accessibility goals, we are currently undergoing an in-depth accessibility audit to identify and address areas for improvement. Our aim is to bring our Website into alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, ensuring better usability for all visitors.

Current Measures We have taken the following steps to support accessibility:

  • Ensuring contrast-checked font and background colors for readability.
  • Using standard-compliant text sizes to enhance visibility.
  • Adding alternative text (ALT text) to relevant imagery (currently in progress).

Ongoing Efforts We recognize that accessibility is a continuous process and are committed to long-term improvements. Our current initiatives include:

  • Conducting a thorough audit to identify and fix accessibility issues at the core of our website.
  • Continuing to improve features based on best practices and user feedback.
  • Avoiding temporary fixes and focusing on long-term, meaningful accessibility improvements.

Disclaimer Please note that our efforts to enhance accessibility are ongoing. While we aim to make our Website as accessible as possible, certain assistive technologies may interact with it in different ways. We appreciate your patience and understanding as we work toward a fully inclusive experience.

Feedback and Support We value feedback from our users to help us improve accessibility. If you encounter any difficulties or have suggestions, please contact us:

  • Email: customerservices@houseofhackney.com
  • Phone: +1 315 537 8069
  • Address: 200 Lexington Avenue, Suite 909. New York Design Center. NY 10016

When reaching out, please specify the webpage and the nature of the issue, and we will make reasonable efforts to provide a solution. We appreciate your patience and support as we work toward a more accessible website for everyone. Thank you for visiting House of Hackney.