House of Hackney Trade Program Terms and Conditions

1. Eligibility
The House of Hackney Trade Loyalty Program is available exclusively to registered interior design companies and trade partners. To participate in the Program, companies must first be pre-approved by House of Hackney. To apply for approval, companies must provide valid business details, including proof of trade status, and agree to these Terms and Conditions. House of Hackney US Inc reserves the right to approve or reject any application at its discretion.

2. Program Tiers
The House of Hackney Trade Loyalty Program offers three (3) distinct membership tiers, each with different benefits based on your annual spend:

• TRADE: For companies whose total annual spend is below $3,000. Members in this tier will receive a standard trade discount on eligible items.
• TRADE SILVER: For companies whose total annual spend is between $3,000 and $10,000. Members in this tier will receive the standard trade discount and an additional 10% discount on eligible items.
• TRADE GOLD: For companies whose total annual spend exceeds $10,000. Members in this tier will receive the standard trade discount and an additional 15% discount on eligible items.

3. Annual Spend Calculation and Tier Evaluation

• The annual spend is calculated based on purchases made within a 365 day period, starting from the date of the initial qualifying purchase.
• Your tier status is reviewed annually based on your total spend over the previous 365 day period.
• If your spend falls below the required threshold for your current tier during the 365 day period, your tier will be updated at the end of this period, counted from the date the tier status is granted.
• Tier Maintenance: Once you achieve a certain tier, you will maintain that tier for a 365 day period, regardless of fluctuations in your spend during that period. Your spend and any subsequent tier change, will update after each qualifying purchase is invoiced.
• Tier Downgrade: If, at the end of the 365 day period since tier status was granted, the account total spend has dropped below the threshold for the current tier, the account status will automatically be moved to the tier reflective of the spend within that period.
• Immediate Updates: Any movement between tiers will be automatically updated in your House of Hackney Trade account after each qualifying purchase is invoiced. You will see your new pricing reflected within 1 working day of the update.

4. Tier Benefits

• TRADE: Standard trade discount applicable to all qualifying items.
• TRADE SILVER: Additional 10% discount on eligible items after reaching $3,000 (excl. VAT) in total spend within a 365 day period
• TRADE GOLD: Additional 15% discount on eligible items after reaching $10,000 (excl. VAT) in total spend within a 365 day period.

Updated pricing will be visible upon log in to your Trade account for purchases made on us.houseofhackney.com. All quotes given are valid for 30 days and will be based on the Trade Loyalty Tier at the time of pricing. Discounts are applied at the time of purchase and are only valid on eligible products as determined by House of Hackney. Discounts will not be applied retroactively on orders confirmed prior to tier qualification.

5. Program Validity
The House of Hackney Trade Loyalty Program is subject to availability and may be amended or discontinued at any time without notice. All changes will be communicated to members in writing (via email communication). By entering into the Trade Program, members agree responsibility for updating their contact information, including email address and delivery address, in order to receive relevant communication in regards to their membership and applicable changes to their status or the terms of this program.

6. General Terms

• The benefits of the Trade Program are non-transferable and cannot be redeemed for cash, or used against Gift Vouchers.
• Only purchases made through House of Hackney US Inc are eligible for the Trade Program benefits. Including purchases made on us.houseofhackney.com, via your Trade representative or at our showroom; House of Hackney / New York Design Center / 200 Lexington Ave / Suite 909 / NY, NY 10016.
• House of Hackney US Inc reserves the right to disqualify any company from the program for fraudulent activity, misuse of the program or violation of these Terms and Conditions.

7. Cancellation and Termination
House of Hackney reserves the right to terminate a member’s participation in the Trade Loyalty Program if they do not meet the eligibility criteria or if the company’s account becomes inactive for an extended period of time.

8. Liability
House of Hackney is not liable for any loss, damage, or expense resulting from participation in the Trade Loyalty Program, including but not limited to the use of any discounts or benefits provided.

9. Amendments
House of Hackney US Inc reserves the right to amend these Terms and Conditions at any time, and all amendments will be effective immediately upon being posted on House of Hackney's website or communicated to members.

10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, and any disputes shall be subject to the exclusive jurisdiction of the courts in the United States.

By joining the House of Hackney Trade Loyalty Program, you agree to these Terms and Conditions. If you have any questions, please contact House of Hackney's Trade team at usatrade@houseofhackney.com.