Trade Program

When it comes to subversively beautiful British design, at once contemporary in its appeal and made to stand the test of time, there’s no place like House of Hackney. 

Our distinctive collections are a discerning choice for interior designers and architects working on both residential and contract projects around the world – including the likes of Soho House, The Ivy, The Ned, The Goring Hotel and The Goodtime Hotel in Miami.

With iconic, Nature inspired prints, riotous colour and sustainable production, we are reworking tradition for a new generation. 

Apply for a Trade Account ALREADY A MEMBER? LOG IN
FRIENDS WITH BENEFITS

FRIENDS WITH BENEFITS

As a Trade Account holder, you will have access to our innovative online Trade Portal, which offers a quick and easy route to ordering samples, wallpaper, fabric and home accessories and a range of other exclusive benefits, including our Trade Loyalty Program.

INCLUDING:

  • Dedicated concierge-level support
  • Competitive industry pricing
  • Complimentary samples
  • Volume discounting
  • Bespoke options and project rollout capabilities
  • Exclusive access to new collections

And of course, a touch of House of Hackney magic…

Apply now

TRADE LOYALTY PROGRAM

As a Trade Account holder, you will be enrolled into the House of Hackney Trade Loyalty Program. Made up of 3 tiers, each with an exclusive additional discount, spend will be evaluated at a 12 month period and any movement between tiers will be automatically updated in your account, so you don’t even need to lift a finger!

BESPOKE ORDERS

BESPOKE ORDERS

Need bespoke House of Hackney for your project? 

We can create custom wallpaper, bespoke colorways, increased rub-count fabrics and flame retardant & stain treatments.

Simply contact your dedicated Trade Representative.

GET IN TOUCH
RECENT PROJECTS

RECENT PROJECTS

From internationally renowned hotels and bijoux bars to London townhouses and New York apartments, explore some of our favorite recent commercial and residential projects from our interior designer, architect and procurement agency Trade Members.

Image @hotel.julie @you.should.stay.here @twenty.two.twelve @lomillerphoto

VISIT GALLERY

OUR IMPACT

At House of Hackney, our mission is to inspire people to protect our common home by bringing the beauty of Nature into theirs.

Proudly B Corp, and moving towards becoming a measurably regenerative brand, we want to go beyond simply ‘sustaining’ and instead, actively improve the world around us through our materials, products, and how we run our business.

Read on to find out how we are working towards a future of positive change.

Our impact

ANY QUESTIONS?

For further information please email usatrade@houseofhackney.com or call us on +1 315 512 4333

Frequently Asked Questions

What’s the Trade pricing and available discount?

Our team will only be able to disclose pricing once your application has been considered and approved.

Can I order free samples?

You can order free wallpaper and fabric samples, as well as paint swatches, by logging into your trade account and adding them to your cart at no charge.

Paint sample tins and tile samples are not available free of charge.

How long does it take to receive samples?

For Trade members, the fastest way to receive samples is by placing your order through your Trade account. 

Samples typically arrive within 3-5 business days via express shipping.

How long does it take to get approved as a Trade member?

The approval process for becoming a Trade member typically takes between 24 to 72 hours. 

During this time, our Trade Applications Team reviews your application and will provide you with an update on your status. Please note that this process can be delayed if an application is submitted incomplete. 

Can I buy collection books?

We do not offer collection books.

Do I have to pay duties and customs fees for international orders?

We ship all international orders with DDP (Delivery Duty Paid), so taxes and duties are included in the final price. 

This means there will be no extra charges when your order is delivered.

Is the fabric treated, or can you provide treatments?

All of our fabrics are untreated however, we can provide treatments to suit both domestic and commercial standards. Additional fees and extended lead time will apply. 

Trade Loyalty Programme

Terms and Conditions

House of Hackney Trade Programme Terms and Conditions

Eligibility
The House of Hackney Trade Programme is available exclusively to registered interior design companies and trade partners. To participate in the Programme, companies must first be pre-approved by House of Hackney. To apply for approval, companies must provide valid business details, including proof of trade status, and agree to these Terms and Conditions. House of Hackney Ltd reserves the right to approve or reject any application at its discretion.

Programme Tiers
The House of Hackney Trade Programme offers three (3) distinct membership tiers, each with different benefits based on your annual spend:

  • TRADE: For companies whose total annual spend is below £3,000 (excluding VAT). Members in this tier will receive a standard trade discount on eligible items.
  • TRADE SILVER: For companies whose total annual spend is between £3,000 and £10,000 (excl. VAT). Members in this tier will receive the standard trade discount and an additional 10% discount on eligible items.
  • TRADE GOLD: For companies whose total annual spend exceeds £10,000 (excl. VAT). Members in this tier will receive the standard trade discount and an additional 15% discount on eligible items.

Annual Spend Calculation and Tier Evaluation

  • The annual spend is calculated based on purchases made within a 12-month period, starting from the date of the initial qualifying purchase.
  • Your tier status is reviewed annually based on your total spend over the previous 365 day period.
  • If your spend falls below the required threshold for your current tier during the 365 day period, your tier will be updated at the end of this period, counted from the date the tier status is granted.
  • Tier Maintenance: Once you achieve a certain tier, you will maintain that tier for a 365 day period, regardless of fluctuations in your spend during that period. Your spend and any subsequent tier change, will update after each qualifying purchase is invoiced.
  • Tier Downgrade: If, at the end of the 365 day period since tier status was granted, the account total spend has dropped below the threshold for the current tier, the account status will automatically be moved to the tier reflective of the spend within that period.
  • Immediate Updates: Any movement between tiers will be automatically updated in your House of Hackney Trade account after each qualifying purchase is invoiced. You will see your new pricing reflected within 1 working day of the update.
  1. Tier Benefits
  • TRADE: Standard trade discount applicable to all qualifying items.
  • TRADE SILVER: Additional 10% discount on eligible items after reaching £3,000 (excl. VAT) in total spend within a 365 day period
  • TRADE GOLD: Additional 15% discount on eligible items after reaching £10,000 (excl. VAT) in total spend within a 365 day period.

Updated pricing will be visible upon log in to your Trade account for purchases made on houseofhackney.com. All quotes given are valid for 30 days and will be based on the Trade Loyalty Tier at the time of pricing. Discounts are applied at the time of purchase and are only valid on eligible products as determined by House of Hackney. Discounts will not be applied retroactively on orders confirmed prior to tier qualification.

  1. Programme Validity
    The House of Hackney Trade Programme is subject to availability and may be amended or discontinued at any time without notice. All changes will be communicated to members in writing (via email communication). By entering into the Trade Programme, members agree responsibility for updating their contact information, including email address and delivery address, in order to receive relevant communication in regards to their membership and applicable changes to their status or the terms of this programme.
  2. General Terms
  • The benefits of the Trade Programme are non-transferable and cannot be redeemed for cash, or used against Gift Vouchers.
  • Only purchases made through House of Hackney Ltd are eligible for the Trade Programme benefits. Including purchases made on us.houseofhackney.com, via your Trade representative or at our showroom; St Michael’s Clergy House, Mark St. London, EC2A 4ER.
  • House of Hackney reserves the right to disqualify any company from the programme for fraudulent activity, misuse of the Programme, or violation of these Terms and Conditions.
  1. Cancellation and Termination
     House of Hackney reserves the right to terminate a member’s participation in the Trade Programme if they do not meet the eligibility criteria or if the company’s account becomes inactive for an extended period of time.
  2. Liability
     House of Hackney is not liable for any loss, damage, or expense resulting from participation in the Trade Programme, including but not limited to the use of any discounts or benefits provided.
  3. Amendments
     House of Hackney reserves the right to amend these Terms and Conditions at any time, and all amendments will be effective immediately upon being posted on House of Hackney's website or communicated to members.
  4. Governing Law
     These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, and any disputes shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

By joining the House of Hackney Trade Programme, you agree to these Terms and Conditions. If you have any questions, please contact House of Hackney's Trade team at uktrade@houseofhackney.com or for accounts based outside of the UK and US at rowtrade@houseofhackney.com